The Felix Chavez & Associates, LLC insurance agency opened in January, 2000, and has been serving Austin, TX residents and businesses ever since. We strive to be the best agency our clients have ever done business with. Our friendly staff has over 65 combined years’ experience in the insurance industry, and works to help you understand how to protect yourself and your family with the best insurance products available to us.
Serving our community is at the forefront of our business goals, and as a result, our agency supports various community groups, teams, and schools. Staff members have assisted with coaching and fundraising for the Capitol Area Jr. Wranglers teams and have supported local reading mentor programs.
We are appointed with six brokers, so it’s rare that someone comes to us with a need that we can’t cover. That means that whether you’re looking to insure local restaurants, retail complexes, farms, or nearly any other business venture, we can help you.
Our range of commercial insurance offerings includes niche products like commercial farm insurance. We are also well versed in insuring established artesian contractor, food service, and strip mall or center businesses throughout the Greater Austin. Our comprehensive range of personal lines offerings, from homeowners to car insurance and even financial services, complement our commercial packages seamlessly, and ensures that you never go unprotected.
For your convenience, we have agencies at two locations. We strive to make ourselves available by phone, email, and have occasionally held appointments with clients in their homes. Less than 5% of our phone calls go to voicemail, so you can almost always expect to speak with an agent. We also take a proactive approach to returning missed calls.
You can be sure your policies will be kept up to date, because we reach out to customers annually or biannually to make sure coverages are correct. In the event of a claim, we will act as your resource and your guide. We are always here to listen to your insurance needs, whatever they may be.
Please contact us with any questions, or start a quote today.